Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive | Resort in Puerto Aventuras

Resort in Puerto Aventuras
Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is an adults-only enclave within the Hard Rock Riviera Maya resort. Set on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site. The modern guestrooms feature a hot tub that fits 2 guests, rain shower and trademark toiletries. Guests can take guitar lessons while watching a teacher in the flat-screen TV. Coffee maker and a bottle of wine are also featured. Slippers and bathrobes are provided. The fine restaurants include a Spanish tapas bar, a French cuisine restaurant, an Italian restaurant and a cafeteria. The Heaven Bar offers a large selection of drinks and cocktails, previous entering the nightclub that features a live DJ playing. Rock Spa, the fully equipped wellness center, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'. There are also several outdoor pools, terraces with sun loungers and a tranquil beach area to enjoy the Caribbean at the Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive.
Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is located in Puerto Aventuras.
This 154 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, View, Business Services, and several others. This is a 5 star rated property and has over 61 reviews with the average score of 8.3 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 154 Bedrooms Resort if you want to learn more about this Hotala place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Restaurant
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Wine/Champagne
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Fruit
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Breakfast in the room
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Bar
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Snack bar
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Free parking
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Private Parking
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Parking on site
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Parking
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Beachfront
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Golf course (within 2 miles)
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Tennis equipment
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Yoga classes
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Spa
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Fitness classes
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Massage
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Game room
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Fitness center
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Nightclub/DJ
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Water park
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Live sports events (broadcast)
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Evening entertainment
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Beach
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Themed dinners
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Bingo
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Pool table
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Bowling
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Hot tub/Jacuzzi
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Tennis court
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Sauna
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Live music/Performance
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Fitness
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Entertainment staff
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Snorkeling
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Spa facilities
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Private beach area
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Facilities for disabled guests
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Elevator
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Wifi in all areas
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Chapel/Shrine
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Adults only
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Non-smoking rooms
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Designated smoking area
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Air conditioning
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Soundproof rooms
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Safe
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Heating
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Convenience store on site
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Laundry
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Currency exchange
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Babysitting/Child services
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Pet bowls
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Hair/Beauty salon
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Car rental
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Baggage storage
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Meeting/Banquet facilities
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Room service
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Airport shuttle
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Ironing service
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Daily housekeeping
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Fax/Photocopying
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Business center
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Tour desk
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ATM on site
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Shuttle service
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Suit press
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Valet parking
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24-hour front desk
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Free Wifi
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Internet
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Wifi
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Outdoor pool
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Sun deck
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Outdoor pool (year-round)
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Garden
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Outdoor furniture
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Key card access
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Smoke alarms
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CCTV in common areas
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CCTV outside property
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Fire extinguishers
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24-hour security
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Security alarm
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation sealed after cleaning
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Process in place to check health of guests
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Face masks for guests available
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Cashless payment available
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Contactless check-in/out
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Screens or physical barriers between staff and guests in appropriate areas
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Physical distancing rules followed
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Mobile app for room service
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Pool with view
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Pool bar
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Swimming pool
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Beach umbrellas
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Beach chairs/Loungers
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Infinity pool
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Airport pickup
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Airport drop-off
Policies
Reviews
Room Arrangement
Room Info | Facilities |
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Gold Deluxe Double Room
Room Type:
Quad
Room Size:
45 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyViewGarden view, ViewBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenCoffee machineAccessibilityUpper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Non-feather pillow, Clothes rackExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
Diamond Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyViewGarden view, View, Sea viewBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenCoffee machineAccessibilityUpper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Non-feather pillow, Clothes rackExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
Platinum Deluxe Double Room with Terrace
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalcony, TerraceViewView, Sea viewBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenCoffee machineAccessibilityUpper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Non-feather pillow, Clothes rackExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
Rock Royalty Level - Deluxe Platinum
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyViewGarden view, View, Sea viewBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenCoffee machineAccessibilityUpper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Non-feather pillow, Clothes rackExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
Gold Deluxe King Room - PURE
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Hypoallergenic, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyViewGarden view, ViewBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenCoffee machineAccessibilityUpper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesHypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rackSafety featuresAir purifiersExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
Rock Suite Platinum
Room Type:
Suite
Room Size:
240 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Additional bathroom, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Game console, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Suit press, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalcony, Terrace, Outdoor dining areaLiving AreaSitting area, Sofa, Dining areaKitchenDining table, Dishwasher, Kitchen, Coffee machineViewView, Sea viewBedroomWardrobe or closet, Childrens' cribs, Alarm clockAccessibilityUpper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Non-feather pillow, Clothes rackExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
Deluxe Platinum Sky Terrace King room
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkFruit, Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalcony, TerraceViewGarden view, View, Sea viewBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenCoffee machineAccessibilityUpper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Non-feather pillow, Clothes rackExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
Deluxe Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubViewGarden view, ViewBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenCoffee machineAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom AmenitiesSocket near the bed, Non-feather pillow, Clothes rackExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
King Room with Garden View
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyViewGarden view, ViewBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenCoffee machineAccessibilityUpper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Non-feather pillow, Clothes rackExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
Deluxe King Room
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkMinibar, Bottle of waterBathroomFree toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, TowelsMedia & TechnologyiPod dock, Telephone, Flat-screen TV, TV, Satellite channelsGeneralTrash cans, Key card access, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Laptop safe, SoundproofServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalcony, TerraceViewViewBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenCoffee machineAccessibilityUpper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSocket near the bed, Non-feather pillow, Clothes rackExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
Budget Double Room
Room Type:
Double
|
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FAQ's
Is this Puerto Aventuras resort pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Puerto Aventuras resort?
Check-in time for Puerto Aventuras resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Puerto Aventuras resort have a swimming pool?
Yes, this Puerto Aventuras resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Puerto Aventuras resort?
Best-rates for the Puerto Aventuras resort starts from $2,840 per night with includes Ocean View, Transportation/Shuttle, Security/Safety, Spa, Fireplace/Heating, Guest Services, Air Conditioner, Pool, Balcony/Terrace, Accessibility, Sports/Activities, Wellness Facilities, Bar, Child Friendly, Parking, Designated Smoking Area, Private Beach, Oceanfront, Entertainment, Hot Tub, Internet, View, Business Services, Restaurant, Breakfast, Laundry, Pet Friendly, Wheelchair Accessible with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Puerto Aventuras resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Puerto Aventuras resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Puerto Aventuras resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Puerto Aventuras resort?
Based on the information reported by the owner or manager, the Puerto Aventuras resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Puerto Aventuras resort?
Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Aventuras resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.